Accessible

Tower Bridge

London · Last verified Oct 2026

Lifts in both towers reach the high-level walkways, with step-free toilets, hearing loops and relaxed openings; the two quiet rooms are not step-free.

See tickets for Tower Bridge

Tower Bridge is visited in two parts: the towers and High-level Walkways above the road, and the Engine Rooms at river path level on the south side. Each part has its own step-free link. A lift in the North Tower and another in the South Tower carry visitors up to the walkways, and an external lift on the south-east side of the bridge connects bridge level with the Thames footpath, where the Engine Rooms entrance and the gift shop are.

Lifts can go out of service at short notice, and visitors who depend on them are advised to check with the bookings team before travelling, by email or by phone on weekdays between 9am and 5pm. Step-free accessible toilets are in the North Tower, the South Tower and the Engine Rooms. There is no Changing Places toilet on site; the nearest are at the Tower of London, about 700 m away, and at London Bridge Station, about 750 m away.

Support for sensory and communication needs is broad. Fixed induction loops cover the Ticket Office, the North Tower, the Engine Rooms entrance and the gift shop. Braille books for the bridge and for the Engine Rooms can be borrowed for the visit or downloaded in advance, a visual story sets out each stage of the route, and a video link to a British Sign Language interpreter is available. Access kits with sensory items can be requested inside both buildings.

Lighting changes along the route: the Ticket Office and walkways have daylight, while other areas use dim electric lighting. Two quiet spaces in the South Tower have seats and dimmable lights, but they are not step-free. Benches are placed in the towers, on the walkways and in the Engine Rooms, and stools can be borrowed.

What the measurements mean

There is an accessible toilet.

Sensory and communication support includes hearing loop, audio guide, quiet hours and low-stimulus room.

Assistance animals are welcome. Seating and rest points are available along the route.

What to expect

The Ticket Office and entrance are on the north-west side of the bridge, by the North Tower. The queue is outdoors, and staff can arrange priority entry if a disability makes queuing impossible.
One lift in the North Tower and one in the South Tower go up to the High-level Walkways, and an external lift on the south-east side links bridge level with the Engine Rooms entrance and the gift shop on the Thames path.
Wheelchairs, rollators and walking frames can be borrowed at both the Ticket Office and the Engine Rooms entrances.

Full accessibility profile

Every attribute below is recorded against the same protocol, so figures are comparable between places. Values are marked Measured or Estimate, and the sources are listed above.

Elevators & lifts

Elevator (cabin) Measured Yes

Accessible restroom

Accessible restroom Measured Yes

Sensory & communication

Hearing loop Measured Yes

Audio guide Measured Yes

Quiet hours Measured Yes

Low-stimulus room Measured Yes

Policies & assistance

Assistance animals Measured Yes

Seating & rest points Measured Yes

Practical tips

Relaxed Openings with reduced capacity and a softer soundscape are scheduled for neurodivergent visitors, alongside Quieter Time sessions with fewer people.
Guided tours with a British Sign Language interpreter and tours led by a Deaf guide run on set dates.
Assistance dogs are welcome, kept on a lead and supervised.
The audio tour is included in the entry ticket; bring your own headphones.

Practical facilities

Compiled from the venue’s own published accessibility information, not measured by us. Confirm anything critical before you travel.

Accessible toilets: Count not published
No Changing Places facility published
North Tower, South Tower and Engine Rooms.
No Changing Places facility on site; the nearest are at the Tower of London (700 m) and London Bridge Station (750 m).
Assistance you can book: No fixed notice period published
Contact: bookings@towerbridge.org.uk or 020 7407 9191 (Monday to Friday, 9am to 5pm)
Staff at the Ticket Office entrance can arrange priority entry for visitors whose disability means they are unable to queue. Lifts may be out of order at short notice.
Quiet & sensory provision: Quiet hours: Relaxed Opening and Quieter Time sessions on scheduled dates
Two quiet spaces in the South Tower have seats and dimmable lights but are not step-free; access kits with sensory items are available in both buildings.

Sources: Tower Bridge: Access and accessibility (retrieved October 2, 2026)

Tower Bridge: common accessibility questions

Is Tower Bridge step-free?

The visitor route is served by lifts: one in each tower up to the High-level Walkways and an external lift down to the Engine Rooms and gift shop. Lifts may be out of order at short notice, so check with the bookings team before you go. The two quiet spaces in the South Tower are not step-free.

Are there accessible toilets at Tower Bridge?

Yes, step-free accessible toilets are in the North Tower, the South Tower and the Engine Rooms. There is no Changing Places toilet; the nearest are at the Tower of London (700 m) and London Bridge Station (750 m).

Can I borrow a wheelchair at Tower Bridge?

Yes. Wheelchairs, rollators and walking frames are available to borrow at the Ticket Office and at the Engine Rooms entrance.